Services marketing: integrating customer focus across the firm

By: Zeithaml, Valarie A | Bitner, Mary Jo | Gremler, Dwayne D | Pandit, AjayPublication details: Chennai McGraw Hill Education 2019Edition: 7th. edDescription: xxxvi, 582 p. 24 cmISBN: 9789353160777Subject(s): Professions--Marketing | Service industries--Marketing | ManagementDDC classification: 658.8
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Item type Current library Collection Call number Status Date due Barcode
Books Books Nalanda University
Management
School of Management Studies 658.8 Z372 (Browse shelf (Opens below)) Available 013164

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