The CRM handbook: a business guide to customer relationship management
Publication details: UP Pearson 2013Description: 331 p. 23 cmISBN: 9788177587623Subject(s): Customer relations | Microsoft CRM | Electronic commerce | ManagementDDC classification: 658.812| Item type | Current library | Collection | Call number | Status | Date due | Barcode |
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Nalanda University Management | School of Management Studies | 658.812 D983 (Browse shelf (Opens below)) | Available | 013174 |
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| 658.802 P44283 Sustainable enterprise: | 658.81 W52031 Strategic marketing: creating competitive advantage | 658.8109 V569 Sales and distribution management: an Indian perspective | 658.812 D983 The CRM handbook: a business guide to customer relationship management | 658.83 C626 Essentials of marketing research: putting research into practice | 658.83 M2947 Marketing research: an applied orientation | 658.834 L926 Consumer behavior: concepts and applications |
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